§6 Right of withdrawal for the customer as a consumer:
Right of withdrawal for consumers
Consumers have a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly not be attributed to their commercial or independent professional activity:
Cancellation policy
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.
To exercise your right of withdrawal, you must inform us
MorningDD Business GmbH
Okan Ekici
Rudolfstraße 13-17
60327 Frankfurt am Main
E-mail medica@ddbusiness.com
by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached sample withdrawal form for this purpose, but this is not mandatory.
Consequences of withdrawal
If you withdraw from this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received notification of your withdrawal from this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this repayment.
We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period.
We bear the costs of returning the goods
End of the cancellation policy
§7 Cancellation form
Sample cancellation form
(If you want to cancel the contract, please fill out this form and send it back.)
To:
MorningDD Business GmbH
Okan Ekici
Rudolfstraße 13-17
60327 Frankfurt am Main
E-mail medica@ddbusiness.com
I/we () hereby cancel the contract concluded by me/us () for the purchase of the following goods ()/the provision of the following service ()
Ordered on ()/received on ()
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only if notification is made on Paper)
Date
(*) Delete if not applicable.
§8 Warranty
The statutory warranty regulations apply.
§9 Contract language
The only contract language available is German.
§10 Customer service
Our customer service for questions, complaints and objections is available on weekdays from 8:30 a.m. to 5:30 p.m. at
Email: medica@ddbusiness.com